filters
state:
Show
city:
Show
I have contacted Bradford exchange/Hamilton online to check my balances. I had 5 items go to collection. Hamilton is still showing balances due on items I have paid off and no notice on 2 items that I now have a small balance on. For a while, Universal was calling all...
Read more
1.0
#600920
Reply to reviews
This company is a ripoff. I contacted them about a bill that I owed. I was transferred around the office, several times. Some people spoke English and some people attempted to. I was told they would call me back. When they called back I wasn't there. so when they...
Read more
#543487
Reply to reviews
I recently had my credit report run by a local bank. A collections from UNV Fidelity showed up for $62.00 supposedly from an old Columbia House account. I contacted Columbia House and was told I owe them nothing. With all the people who have complained about this...
Read more
#479763
Reply to reviews
They have been harassing us for months. We have asked for and not received proof of fees owed after the closing od Hollywood Video in Grand Forks. We refuse to pay for late fees that were not incurred by us. We have received form letters and calls at various times of...
Read more
#402888
Reply to reviews
On 2/15/13 I received a bill for two DVD charges that came from Universal Fidelity the letter stated that I owe for late charge from 4 yrs ago 2/9/2009. When I call the customer service at ext:1346 Luis was rude to me. I asked him to provide me the receipt where I...
Read more
#385092
Reply to reviews
Universal Fidelity has been sending out fraudulent bills to collect for "Legal Successor of Hollywood Video/Movie Gallery Inc." If you have received one, please file a complaint with the FTC here: https://www.ftccomplaintassistant.gov/ to get them involved to stop the...
Read more
Anonymous
Tabitha

I recently checked mt credit report as I do regularly and as shocked and confused to see Universal Fidelity on my report. I have no idea who they are or what I allegedly did n...

Anonymous
Diane

I recently received a \"debt collection\" notice from this company stating I rented two movies in 2009. First off, I already own a copy of the first movie and secondly, I hav...

#306746
Reply to reviews
This company is completely bogus and i dont think they have the right to be pulling money out of my account now that i have done my research! I instructed them that it was okay to pull money out of my account each month on the 5th. Great they said. Why did they not...
Read more
Anonymous
hollywood video and universal

Sent a letter disputing charges and citing FTC regs. I also asked for proof of charges and now after three weeks, I have heard nothing. If they clear a bill,they are not leg...

#139902
Reply to reviews
universal fidelity iscalling me on my cellphone at least twice a day. after telling them the were using my minutes for these phone calls. the started calling my cell phone with a restricted number at different time 11am,12pm 5pm and even 7,8pm. when called to verify...
Read more
#137123
Reply to reviews
This company rang my phone 5 times today. In direct violation of the FDCPA. From what I understand they have been sued over 800 times. The BBB has them listed as a very bad company. I've talked to their legal dept. to no avail. They pretty much say just sue us....
Read more
Anonymous
Suzanne

I meant that have NOT been accredited by the BBB. The BBB has received hundreds of complaints!

Anonymous
Suzanne

No, they are accredited by the BBB. You must work for Fidelity. Many Attorneys General have filed suits against them.

#130838
Reply to reviews
Universal fidelity took money out of my account without my authorization. I called them twice, they refused to credit the money back to my bank account. The person I talked to yelled at me the whole time, and said that they take money out of accounts quite often...
Read more
Anonymous
Jess

I was trying to get them to send me a bill when I realized that I owed them by having a credit report done. One person I talked to at Universal Fidelity told me they were send...

#123101
Reply to reviews