Pissed Consumer - Will say anything

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Will say anything

May 31, 2008

Universal Fidelity complaint

Very hostile on the phone. I wound up hanging up which I should've done in the first place. They told me that they would contact my employer and get their money that way. Last time I checked they weren't the government! I had a written document stating that 70% of the payment would be waived if I paid the remaining balance. They didn't believe me, so I dug up the letter and read it word for word they told me the letter was saying I had to pay 70%. No, my math tells me that I am responsible for the remaining balance which is 30%. The nasty operator told me this was my last chance and not to call her. I told her that I didn't call her in the first place and hung up. What a way to start my morning. The best advice is to let the phone ring!

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Comments (1)

1. Written by Jerry, on 24-06-2008 11:18

You deserved it.

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